Exit Survey

Exit Survey

We Value Your Feedback!

We’re sorry to see you go and truly appreciate the time you’ve spent training with us at Renzo Gracie Clarksville. Your feedback helps us improve and continue building a better experience for our students. Please take a moment to share why you’re leaving and how we can improve.

If there’s anything we can do to address your concerns or if you’d like to return in the future, don’t hesitate to reach out. Thank you for being a part of our community!

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Name *

First

Last

Email *

How long had you been a member?

• Less than a month
• 1-6 months
• 1-3 years
• Over 3 years
• Never used

How often did you attend class?

• Once a week
• 2 to 3 times a month
• Once a month
• Less than once a month

Overall, how satisfied were you with your experience?

• Very satisfied
• Satisfied
• Neutral
• Unsatisfied
• Very Unsatisfied

Name for could

What was the primary reason for canceling your membership?

• No longer interested
• Moved out of the area
• Military deployment or PCS
• Couldn't make it to classes
• Moved to a different gym
• Quality was less than expected
• Pricing was an issue
• Issue with customer service
• Issue with instructors
• Other

If other, please specify

Would you consider coming back?

• Definitely
• Probably
• Not sure
• Probably not
• Definitely not

Would you recommend us to your friends or family?

• Definitely
• Probably
• Not sure
• Probably not
• Definitely not

What could we do to improve?

Submit