If you need to place your account on hold, please complete the form below. Requests will be processed within 1-3 business days, and a team member will reach out if there are any questions. For family accounts, a separate request must be submitted for each individual. Please note that holds cannot be applied retroactively and must adhere to our hold policy. If you have any questions before submitting your request, feel free to contact us at (931) 241-2159 during business hours. We look forward to welcoming you back soon!